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Full vulnerability report · 2025
CVE-2025-2776High confidence

SysAid On-Prem Improper Restriction of XML External Entity Reference Vulnerability

SysAid · SysAid On-Prem

9.3CriticalCVSS 3.1
Recommended action
Protect now

CISA confirms exploitation in the wild and lists 2025-08-12 as the remediation due date.

Fix not verified
Optional official sources

National CERT insights
?CERT means Computer Emergency Response Team; CSIRT is the closely related term Computer Security Incident Response Team.

Select the national-authority views to include. The exact source language is shown on each matched advisory. Your choice is remembered on this device and encoded in the shareable URL.

Official European source

ENISA European Vulnerability Database

Official EUVD identifiers, advisory evidence and known-exploited context. Missing fields are not treated as evidence of low risk.

1 current
ENISA EUVD identifier

EUVD-2025-13875

CISA KEV mirrored by ENISA

SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Server URL processing functionality, allowing for administrator account takeover and file read primitives.

EUVD state
Present in the current official mapping
Known exploitation
Recorded by ENISA since 22 Jul 2025. Evidence sources: cisa_kev.
ENISA score
9.3 · CVSS 3.1
Advisory evidence
2 linked advisory records
Explicit mitigation evidence

Only statements that explicitly mention a fix, patch, update, workaround or mitigation are shown here.

  • csaf_ncscnl · NCSC-2025-0144Kwetsbaarheden verholpen in SysAid On-Prem
Recommended actionProtect now

CISA confirms exploitation in the wild and lists 2025-08-12 as the remediation due date.

Fix not verified
01

What, why and how

SysAid On-Prem contains an improper restriction of XML external entity reference vulnerability in the Server URL processing functionality, allowing for administrator account takeover and file read primitives.

What

SysAid On-Prem contains an improper restriction of XML external entity reference vulnerability in the Server URL processing functionality, allowing for administrator account takeover and file read primitives.

Why

The product processes an XML document that can contain XML entities with URIs that resolve to documents outside of the intended sphere of control, causing the product to embed incorrect documents into its output.

How

An attacker operating through a network path may attempt exploitation without authentication or user interaction. If successful, the issue may bypass an access boundary or take over an account.

What

SysAid On-Prem contains an improper restriction of XML external entity reference vulnerability in the Server URL processing functionality, allowing for administrator account takeover and file read primitives.

Why

The product processes an XML document that can contain XML entities with URIs that resolve to documents outside of the intended sphere of control, causing the product to embed incorrect documents into its output.

How

An attacker operating through a network path may attempt exploitation without authentication or user interaction. If successful, the issue may bypass an access boundary or take over an account.

02

Exploit reality and attack path

CVSS severity, EPSS forecast probability, public exploit material and CISA-confirmed exploitation are separate signals.

Observed exploitation
?Confirmed exploitation and public exploit material are separate signals. Attacks can occur without public proof-of-concept or exploit code.
Confirmed in the wild

CISA added this CVE to its Known Exploited Vulnerabilities catalogue on 2025-07-22.

Public PoC / exploit material
?Confirmed exploitation and public exploit material are separate signals. Attacks can occur without public proof-of-concept or exploit code.
Reference recorded

A structured CVE source labels at least one public reference as exploit material. BlackTree has not independently validated that it is safe, reliable or weaponised.

Likely attack path
a network path → Improper Restriction of XML External Entity Reference → bypass an access boundary or take over an account
Attack surface
Network
Privileges required
None: unauthenticated exploitation is possible
User interaction
None
Attack complexity
Low: no specialised conditions are recorded
Security boundary
Changed: exploitation can affect a different security authority
Weakness
?CWE means Common Weakness Enumeration: a standard category for the underlying weakness.
CWE-611 ↗

CWE-611: Improper Restriction of XML External Entity Reference. The product processes an XML document that can contain XML entities with URIs that resolve to documents outside of the intended sphere of control, causing the product to embed incorrect documents into its output.

CVSS vector
?CVSS means Common Vulnerability Scoring System. The vector records the metric values used to calculate technical severity.
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:N/A:L

Common Vulnerability Scoring System 3.1: the compact vector below is decoded into plain language.

AVNetworkAttack vector: The vulnerable component can be reached over a network.ACLowAttack complexity: No specialised conditions are required beyond attacker-controlled input.PRNonePrivileges required: The attacker does not need an account or existing privileges.UINoneUser interaction: No action by another user is required.SChangedScope: The attack can affect a component governed by a different security authority.CHighConfidentiality impact: A successful attack can cause a major loss.INoneIntegrity impact: No direct loss is represented by this metric.ALowAvailability impact: A successful attack can cause a limited loss.
Post-exploitation / living off the land
Stolen credentials, tokens and legitimate administration functions may provide continued access without deploying a large custom toolset.
NetworkUnauthenticatedCWE-611CISA KEVPublic exploit reference
A

Official authority intelligence

Only matched European and national findings are included. Language selectors and unavailable sources are omitted.

ENISA EUVD · EUVD-2025-13875Known-exploited evidence recorded

SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Server URL processing functionality, allowing for administrator account takeover and file read primitives.

Official EUVD record
BSI · German · WID-SEC-W-2025-0981SysAid Technologies Ltd SysAid: Mehrere Schwachstellen ermöglichen Offenlegung von Informationen

Ein entfernter, anonymer Angreifer kann mehrere Schwachstellen in SysAid Technologies Ltd SysAid ausnutzen, um Informationen offenzulegen.

Official advisory
NCSC-NL · Dutch · NCSC-2025-0144Kwetsbaarheden verholpen in SysAid On-Prem

De kwetsbaarheid bevindt zich in de ongeauthenticeerde XML External Entity (XXE) die aanwezig is in SysAid On-Prem versies tot 23.3.40. Deze kwetsbaarheid stelt aanvallers in staat om het systeem te exploiteren zonder authenticatie. Dit kan leiden tot ongeautoriseerde toegang tot gevoelige bestanden en de mogelijke overname van administratoraccounts. Onderzoekers hebben Proof-of-Concept-code (PoC) gepubliceerd, waarmee de kwetsbaarheden kunnen worden aangetoond.

Official advisory
03

Patch and workaround

Operational remediation based on structured source evidence.

Status
?Patch availability is based on structured fixed-version fields and authoritative update references. If no fix is verified, check the vendor advisory before making a change.
Fix not verified
Affected
≤ 23.3.40
Fixed
No fixed version is explicitly recorded in the structured CVE data.
Action
No verified patch reference is present in the current structured sources. Check the vendor advisory before making a change.
Workaround
No verified workaround is recorded. If business-safe, reduce exposure to the affected interface and allow only trusted sources until authoritative guidance is available.
04

Evidence and provenance

Published 7 May 2025 · Last source change 19 Nov 2025, 18:33 UTC · CWE-611 · Improper Restriction of XML External Entity Reference

CVE recordCVE.org · 5.2
CVSS sourceCNA
EPSS source
?The date BlackTree first stored a score for this CVE from the daily FIRST EPSS feed.
FIRST · tracked since 2026-08-14
European sourceENISA EUVD · EUVD-2025-13875
Product sourceCNA
Remediation sourceCVE/CNA references
CWE sourceCNA
NVD statusNVD enriched

Core structured fields are present and their contributing authorities are shown above.

Material change intelligence

What changed after publication

View recent updates →

No material field changes have been recorded since change tracking began. Routine source refreshes and cosmetic edits are intentionally excluded.

Material fields only · duplicate refreshes suppressed · history retained for the configured operational retention period
CVE published
Added to CISA KEV
ENISA EUVD · EUVD-2025-13875↗CISA KEV record↗CVE authority or vendor reference↗Public exploit reference↗Official CVE record (CNA and ADP data)↗NVD record↗
Technical terms and abbreviations used in this report
CVE
Common Vulnerabilities and Exposures: the public identifier for one disclosed vulnerability.
CVSS
Common Vulnerability Scoring System: a technical severity framework; it is not patching priority by itself.
EPSS
Exploit Prediction Scoring System: FIRST's estimate of the probability that exploitation activity will be observed in the next 30 days; it is a forecast, not confirmation.
CWE
Common Weakness Enumeration: the standard category describing the underlying software or hardware weakness.
CNA
CVE Numbering Authority: an organisation authorised to assign and publish CVE records.
CISA ADP
Cybersecurity and Infrastructure Security Agency Authorized Data Publisher: structured enrichment added to a CVE record.
NVD
National Vulnerability Database: NIST's enrichment service for CVE records.
CERT / CSIRT
A computer security incident response team that publishes warnings or coordinates incident response.
PoC
Proof of concept: public material that demonstrates or helps reproduce exploitation.
CSAF
Common Security Advisory Framework: a machine-readable format for security advisories.
LoTL
Living off the land: abuse of legitimate tools or system functions during an attack.
Free version - for non-commercial use only.CVE-2025-2776 · cve.blacktree.nl