Evidence used
- No CISA KEV confirmation is currently recorded.
- EPSS is 1.06% for the current model date.
BlackTreeCVE IntelligenceFull vulnerability report · 2025
CVE-2025-20374High confidence
Cisco Unified Contact Center Express Arbitrary File Download Vulnerability
Cisco · Cisco Unified Contact Center Express
Official source article: Cisco CISCO-SA-CC-MULT-VULN-GK4TFXSN ↗. Check the applicable product and release in the original source.
4.9MediumCVSS 3.1
Scheduled
Fix not verifiedMedium technical severity with no CISA KEV confirmation; remediate through the normal risk-based patch cycle unless local exposure raises the priority.
R
Open reassessment dashboard →Operational reassessment
Published severity in operational context
Published severityMedium→Operational priority:Medium, unchanged from published severity.unchanged
Compensating controls
- Restrict the affected network interface to trusted sources where business-safe.
- Monitor vendor guidance and exploitation sources for a material change.
Verification
- Confirm that the asset runs Cisco Cisco Unified Contact Center Express and falls inside the recorded affected range.
- Recheck the vendor advisory before scheduling a change because no verified fixed version is currently retained.
- Validate exposure, authentication requirements and compensating controls in the actual environment.
- Reopen this reassessment when CVSS, KEV, EPSS, exploit evidence or remediation changes.
Medium technical severity with no CISA KEV confirmation; remediate through the normal risk-based patch cycle unless local exposure raises the priority.
Fix not verified01
What, why and how
A vulnerability in the web UI of Cisco Unified CCX could allow an authenticated, remote attacker to perform a directory traversal and access arbitrary resources. This vulnerability is due to an insufficient input validation associated to specific UI features. An attacker could exploit this vulnerability by sending a crafted request to the web UI. A successful exploit could allow the attacker to gain read access to arbitrary files on the underlying operating system. To exploit this vulnerability, the attacker must have valid administrative credentials.
What
A vulnerability in the web UI of Cisco Unified CCX could allow an authenticated, remote attacker to perform a directory traversal and access arbitrary resources. This vulnerability is due to an insufficient input validation associated to specific UI features. An attacker could exploit this vulnerability by sending a crafted request to the web UI. A successful exploit could allow the attacker to gain read access to arbitrary files on the underlying operating system. To exploit this vulnerability, the attacker must have valid administrative credentials.
Why
Attacker-controlled path data is not constrained to the intended directory before the application accesses a file.
How
An attacker operating through a network path may attempt exploitation with elevated privileges. If successful, the issue may cause the confidentiality, integrity or availability impact described by the vendor.
What
A vulnerability in the web UI of Cisco Unified CCX could allow an authenticated, remote attacker to perform a directory traversal and access arbitrary resources. This vulnerability is due to an insufficient input validation associated to specific UI features. An attacker could exploit this vulnerability by sending a crafted request to the web UI. A successful exploit could allow the attacker to gain read access to arbitrary files on the underlying operating system. To exploit this vulnerability, the attacker must have valid administrative credentials.
Why
Attacker-controlled path data is not constrained to the intended directory before the application accesses a file.
How
An attacker operating through a network path may attempt exploitation with elevated privileges. If successful, the issue may cause the confidentiality, integrity or availability impact described by the vendor.
02
Exploit reality and attack path
CVSS severity, EPSS forecast probability, public exploit material and CISA-confirmed exploitation are separate signals.
Observed exploitation No confirmed evidence
?
Confirmed exploitation and public exploit material are separate signals. Attacks can occur without public proof-of-concept or exploit code.No CISA KEV match was present at the last successful refresh. This means no confirmation from that source, not proof of no exploitation.
Public PoC / exploit material None recorded
?
Confirmed exploitation and public exploit material are separate signals. Attacks can occur without public proof-of-concept or exploit code.No exploit-tagged reference or CISA SSVC proof-of-concept state is currently recorded. Research may still exist outside the structured feeds.
- Likely attack path
- a network path → Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') → cause the confidentiality, integrity or availability impact described by the vendor
- Attack surface
- Network
- Privileges required
- High: elevated access is required
- User interaction
- None
- Attack complexity
- Low: no specialised conditions are recorded
- Security boundary
- Unchanged: impact remains within the vulnerable component's security authority
- Weakness
?
CWE means Common Weakness Enumeration: a standard category for the underlying weakness. - CWE-22 ↗
CWE-22: Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal'). The product uses external input to construct a pathname that is intended to identify a file or directory that is located underneath a restricted parent directory, but the product does not properly neutralize special elements within the pathname that can cause the pathname to resolve to a location that is outside of the restricted directory.
- CVSS vector
?
CVSS means Common Vulnerability Scoring System. The vector records the metric values used to calculate technical severity. CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:NCommon Vulnerability Scoring System 3.1: the compact vector below is decoded into plain language.
AVNetworkAttack vector: The vulnerable component can be reached over a network.ACLowAttack complexity: No specialised conditions are required beyond attacker-controlled input.PRHighPrivileges required: The attacker needs elevated or administrative privileges.UINoneUser interaction: No action by another user is required.SUnchangedScope: The security impact remains within the vulnerable component's authority.CHighConfidentiality impact: A successful attack can cause a major loss.INoneIntegrity impact: No direct loss is represented by this metric.ANoneAvailability impact: No direct loss is represented by this metric.- Post-exploitation / living off the land
- Stolen credentials, tokens and legitimate administration functions may provide continued access without deploying a large custom toolset.
03
Patch and workaround
Operational remediation based on structured source evidence.
- Status
?
Patch availability is based on structured fixed-version fields and authoritative update references. If no fix is verified, check the vendor advisory before making a change. - Fix not verified
- Affected
- Cisco Unified Contact Center Express: 10.5(1)SU1, 10.6(1), 11.6(1), 10.6(1)SU1, 10.6(1)SU3, 11.6(2), 12.0(1), 11.0(1)SU1, 11.5(1)SU1, 10.5(1), 12.5(1), 12.5(1)SU1, 12.5(1)SU2, 12.5(1)SU3, 12.5(1)_SU03_ES01, 12.5(1)_SU03_ES02, 12.5(1)_SU02_ES03, 12.5(1)_SU02_ES04, 12.5(1)_SU02_ES02, 12.5(1)_SU01_ES02, 12.5(1)_SU01_ES03, 12.5(1)_SU02_ES01, 11.6(2)ES07, 11.6(2)ES08, 12.5(1)_SU01_ES01, 12.0(1)ES04, 12.5(1)ES02, 12.5(1)ES03, 11.6(2)ES06, 12.5(1)ES01, 12.0(1)ES03, 12.0(1)ES01, 11.6(2)ES05, 12.0(1)ES02, 11.6(2)ES04, 11.6(2)ES03, 11.6(2)ES02, 11.6(2)ES01, 10.6(1)SU3ES03, 11.0(1)SU1ES03, 10.6(1)SU3ES01, 10.5(1)SU1ES10, 11.5(1)SU1ES03, 11.6(1)ES02, 11.5(1)ES01, 10.6(1)SU2, 10.6(1)SU2ES04, 11.6(1)ES01, 10.6(1)SU3ES02, 11.5(1)SU1ES02, 11.5(1)SU1ES01, 11.0(1)SU1ES02, 12.5(1)_SU03_ES03, 12.5(1)_SU03_ES04, 12.5(1)_SU03_ES05, UCCX 15.0.1, 12.5(1)_SU03_ES06
- Fixed
- No fixed version is explicitly recorded in the structured CVE data.
- Action
- No verified patch reference is present in the current structured sources. Check the vendor advisory before making a change.
- Workaround
- No verified workaround is recorded. If business-safe, reduce exposure to the affected interface and allow only trusted sources until authoritative guidance is available.
04
Evidence and provenance
Published 5 Nov 2025 · Last source change 5 Nov 2025, 20:11 UTC · CWE-22 · Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')
CVE recordCVE.org · 5.2
CVSS sourceCNA
EPSS source FIRST · tracked since 2026-08-14
?
The date BlackTree first stored a score for this CVE from the daily FIRST EPSS feed.European sourceENISA EUVD · EUVD-2025-37890
Product sourceCNA
Remediation sourceCVE/CNA references
CWE sourceCNA
NVD statusNVD enriched
Core structured fields are present and their contributing authorities are shown above.
Material change intelligence
View recent updates ↗What changed after publication
No material field changes have been recorded since change tracking began. Routine source refreshes and cosmetic edits are intentionally excluded.
Technical terms and abbreviations used in this report
- CVE
- Common Vulnerabilities and Exposures: the public identifier for one disclosed vulnerability.
- CVSS
- Common Vulnerability Scoring System: a technical severity framework; it is not patching priority by itself.
- EPSS
- Exploit Prediction Scoring System: FIRST's estimate of the probability that exploitation activity will be observed in the next 30 days; it is a forecast, not confirmation.
- CWE
- Common Weakness Enumeration: the standard category describing the underlying software or hardware weakness.
- CNA
- CVE Numbering Authority: an organisation authorised to assign and publish CVE records.
- CISA ADP
- Cybersecurity and Infrastructure Security Agency Authorized Data Publisher: structured enrichment added to a CVE record.
- NVD
- National Vulnerability Database: NIST's enrichment service for CVE records.
- CERT / CSIRT
- A computer security incident response team that publishes warnings or coordinates incident response.
- PoC
- Proof of concept: public material that demonstrates or helps reproduce exploitation.
- CSAF
- Common Security Advisory Framework: a machine-readable format for security advisories.
- LoTL
- Living off the land: abuse of legitimate tools or system functions during an attack.