Evidence used
- No CISA KEV confirmation is currently recorded.
- A structured source references public exploit or proof-of-concept material.
- EPSS is 0.35% for the current model date.
BlackTreeCVE IntelligenceFull vulnerability report · 2025
CVE-2025-0972High confidence
Zenvia Movidesk New Ticket cross site scripting
Zenvia · Movidesk
5.3MediumCVSS 4.0
Within 7 days
Fix not verifiedMedium technical severity with public exploit material referenced by a structured source; prioritise exposed affected systems while verifying vendor guidance.
R
Open reassessment dashboard →Operational reassessment
Published severity in operational context
Published severityMedium→Operational priority:High, raised one band.upgradedsince 12 Feb 2025
Compensating controls
- Restrict the affected network interface to trusted sources where business-safe.
- Increase monitoring for the attack path and post-exploitation behaviour described in the report.
Verification
- Confirm that the asset runs Zenvia Movidesk and falls inside the recorded affected range.
- Recheck the vendor advisory before scheduling a change because no verified fixed version is currently retained.
- Validate exposure, authentication requirements and compensating controls in the actual environment.
- Reopen this reassessment when CVSS, KEV, EPSS, exploit evidence or remediation changes.
Medium technical severity with public exploit material referenced by a structured source; prioritise exposed affected systems while verifying vendor guidance.
Fix not verified01
What, why and how
A vulnerability classified as problematic has been found in Zenvia Movidesk up to 25.01.22. This affects an unknown part of the component New Ticket Handler. The manipulation of the argument subject leads to cross site scripting. It is possible to initiate the attack remotely. The exploit has been disclosed to the public and may be used. Upgrading to version 25.01.22.245a473c54 is able to address this issue. It is recommended to upgrade the affected component.
What
A vulnerability classified as problematic has been found in Zenvia Movidesk up to 25.01.22. This affects an unknown part of the component New Ticket Handler. The manipulation of the argument subject leads to cross site scripting. It is possible to initiate the attack remotely. The exploit has been disclosed to the public and may be used. Upgrading to version 25.01.22.245a473c54 is able to address this issue. It is recommended to upgrade the affected component.
Why
Attacker-controlled content can reach a browser as executable script without sufficient output encoding or sanitisation.
How
An attacker operating through a network path may attempt exploitation with low privileges. If successful, the issue may cause the confidentiality, integrity or availability impact described by the vendor.
What
A vulnerability classified as problematic has been found in Zenvia Movidesk up to 25.01.22. This affects an unknown part of the component New Ticket Handler. The manipulation of the argument subject leads to cross site scripting. It is possible to initiate the attack remotely. The exploit has been disclosed to the public and may be used. Upgrading to version 25.01.22.245a473c54 is able to address this issue. It is recommended to upgrade the affected component.
Why
Attacker-controlled content can reach a browser as executable script without sufficient output encoding or sanitisation.
How
An attacker operating through a network path may attempt exploitation with low privileges. If successful, the issue may cause the confidentiality, integrity or availability impact described by the vendor.
02
Exploit reality and attack path
CVSS severity, EPSS forecast probability, public exploit material and CISA-confirmed exploitation are separate signals.
Observed exploitation No confirmed evidence
?
Confirmed exploitation and public exploit material are separate signals. Attacks can occur without public proof-of-concept or exploit code.No CISA KEV match was present at the last successful refresh. This means no confirmation from that source, not proof of no exploitation.
Public PoC / exploit material Reference recorded
?
Confirmed exploitation and public exploit material are separate signals. Attacks can occur without public proof-of-concept or exploit code.CISA Vulnrichment records proof-of-concept exploitation in its SSVC data. BlackTree has not independently executed or validated exploit material.
- Likely attack path
- a network path → Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') → cause the confidentiality, integrity or availability impact described by the vendor
- Attack surface
- Network
- Privileges required
- Low: a basic authenticated account is required
- User interaction
- None
- Attack complexity
- Low: no specialised conditions are recorded
- Security boundary
- Not a CVSS 4.0 base metric
- Weakness
?
CWE means Common Weakness Enumeration: a standard category for the underlying weakness. - CWE-79 ↗
CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting'). The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.
- CVSS vector
?
CVSS means Common Vulnerability Scoring System. The vector records the metric values used to calculate technical severity. CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:N/VI:L/VA:N/SC:N/SI:N/SA:NCommon Vulnerability Scoring System 4.0: the compact vector below is decoded into plain language.
AVNetworkAttack vector: The vulnerable component can be reached over a network.ACLowAttack complexity: No specialised conditions are required beyond attacker-controlled input.ATNoneAttack requirements: No additional deployment or execution condition is required.PRLowPrivileges required: The attacker needs basic user-level privileges.UINoneUser interaction: No action by another user is required.VCNoneVulnerable-system confidentiality: No direct loss is represented by this metric.VILowVulnerable-system integrity: A successful attack can cause a limited loss.VANoneVulnerable-system availability: No direct loss is represented by this metric.SCNoneSubsequent-system confidentiality: No direct loss is represented by this metric.SINoneSubsequent-system integrity: No direct loss is represented by this metric.SANoneSubsequent-system availability: No direct loss is represented by this metric.- Post-exploitation / living off the land
- No specific living-off-the-land technique is confirmed in the structured sources. Monitor normal administration tools for activity inconsistent with the affected service's baseline.
03
Patch and workaround
Operational remediation based on structured source evidence.
- Status
?
Patch availability is based on structured fixed-version fields and authoritative update references. If no fix is verified, check the vendor advisory before making a change. - Fix not verified
- Affected
- Movidesk: 25.01.0, 25.01.1, 25.01.2, 25.01.3, 25.01.4, 25.01.5, 25.01.6, 25.01.7, 25.01.8, 25.01.9, 25.01.10, 25.01.11, 25.01.12, 25.01.13, 25.01.14, 25.01.15, 25.01.16, 25.01.17, 25.01.18, 25.01.19, 25.01.20, 25.01.21, 25.01.22
- Fixed
- No fixed version is explicitly recorded in the structured CVE data.
- Action
- No verified patch reference is present in the current structured sources. Check the vendor advisory before making a change.
- Workaround
- No verified workaround is recorded. If business-safe, reduce exposure to the affected interface and allow only trusted sources until authoritative guidance is available.
04
Evidence and provenance
Published 3 Feb 2025 · Last source change 12 Feb 2025, 20:41 UTC · CWE-79 · Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
CVE recordCVE.org · 5.1
CVSS sourceCNA
EPSS source FIRST · tracked since 2026-08-14
?
The date BlackTree first stored a score for this CVE from the daily FIRST EPSS feed.European sourceENISA EUVD · EUVD-2025-1950
Product sourceCNA
Remediation sourceCVE/CNA references
CWE sourceCNA
NVD statusNVD enriched
Core structured fields are present and their contributing authorities are shown above.
Material change intelligence
View recent updates ↗What changed after publication
No material field changes have been recorded since change tracking began. Routine source refreshes and cosmetic edits are intentionally excluded.
Technical terms and abbreviations used in this report
- CVE
- Common Vulnerabilities and Exposures: the public identifier for one disclosed vulnerability.
- CVSS
- Common Vulnerability Scoring System: a technical severity framework; it is not patching priority by itself.
- EPSS
- Exploit Prediction Scoring System: FIRST's estimate of the probability that exploitation activity will be observed in the next 30 days; it is a forecast, not confirmation.
- CWE
- Common Weakness Enumeration: the standard category describing the underlying software or hardware weakness.
- CNA
- CVE Numbering Authority: an organisation authorised to assign and publish CVE records.
- CISA ADP
- Cybersecurity and Infrastructure Security Agency Authorized Data Publisher: structured enrichment added to a CVE record.
- NVD
- National Vulnerability Database: NIST's enrichment service for CVE records.
- CERT / CSIRT
- A computer security incident response team that publishes warnings or coordinates incident response.
- PoC
- Proof of concept: public material that demonstrates or helps reproduce exploitation.
- CSAF
- Common Security Advisory Framework: a machine-readable format for security advisories.
- LoTL
- Living off the land: abuse of legitimate tools or system functions during an attack.