Evidence used
- No CISA KEV confirmation is currently recorded.
- The selected CVSS metric records a network-reachable, unauthenticated path with no user interaction.
- EPSS is 37.65% for the current model date.
BlackTreeCVE IntelligenceFull vulnerability report · 2024
CVE-2024-7094High confidence
JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.6 - Unauthenticated PHP Code Injection to Remote Code Execution
rabilal · JS Help Desk – AI-Powered Support & Ticketing System
9.8CriticalCVSS 3.1
Within 72 hours
Fix not verifiedCritical technical impact with a remotely reachable, unauthenticated path; no CISA KEV confirmation is currently recorded.
R
Open reassessment dashboard →Operational reassessment
Published severity in operational context
Published severityCritical→Operational priority:Critical, unchanged from published severity.unchanged
Compensating controls
- Restrict the affected network interface to trusted sources where business-safe.
- Monitor vendor guidance and exploitation sources for a material change.
Verification
- Confirm that the asset runs rabilal JS Help Desk – AI-Powered Support & Ticketing System and falls inside the recorded affected range.
- Recheck the vendor advisory before scheduling a change because no verified fixed version is currently retained.
- Validate exposure, authentication requirements and compensating controls in the actual environment.
- Reopen this reassessment when CVSS, KEV, EPSS, exploit evidence or remediation changes.
Critical technical impact with a remotely reachable, unauthenticated path; no CISA KEV confirmation is currently recorded.
Fix not verified01
What, why and how
The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to PHP Code Injection leading to Remote Code Execution in all versions up to, and including, 2.8.6 via the 'storeTheme' function. This is due to a lack of sanitization on user-supplied values, which replace values in the style.php file, along with missing capability checks. This makes it possible for unauthenticated attackers to execute code on the server. This issue was partially patched in 2.8.6 when the code injection issue was resolved, and fully patched in 2.8.7 when the missing authorization and cross-site request forgery protection was added. CVE-2024-43274 is likely a duplicate of this issue.
What
The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to PHP Code Injection leading to Remote Code Execution in all versions up to, and including, 2.8.6 via the 'storeTheme' function. This is due to a lack of sanitization on user-supplied values, which replace values in the style.php file, along with missing capability checks. This makes it possible for unauthenticated attackers to execute code on the server. This issue was partially patched in 2.8.6 when the code injection issue was resolved, and fully patched in 2.8.7 when the missing authorization and cross-site request forgery protection was added. CVE-2024-43274 is likely a duplicate of this issue.
Why
Untrusted data can cross into a code-evaluation path and be interpreted as executable instructions.
How
An attacker operating through a network path may attempt exploitation without authentication or user interaction. If successful, the issue may execute code or commands in the affected security context.
What
The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to PHP Code Injection leading to Remote Code Execution in all versions up to, and including, 2.8.6 via the 'storeTheme' function. This is due to a lack of sanitization on user-supplied values, which replace values in the style.php file, along with missing capability checks. This makes it possible for unauthenticated attackers to execute code on the server. This issue was partially patched in 2.8.6 when the code injection issue was resolved, and fully patched in 2.8.7 when the missing authorization and cross-site request forgery protection was added. CVE-2024-43274 is likely a duplicate of this issue.
Why
Untrusted data can cross into a code-evaluation path and be interpreted as executable instructions.
How
An attacker operating through a network path may attempt exploitation without authentication or user interaction. If successful, the issue may execute code or commands in the affected security context.
02
Exploit reality and attack path
CVSS severity, EPSS forecast probability, public exploit material and CISA-confirmed exploitation are separate signals.
Observed exploitation No confirmed evidence
?
Confirmed exploitation and public exploit material are separate signals. Attacks can occur without public proof-of-concept or exploit code.No CISA KEV match was present at the last successful refresh. This means no confirmation from that source, not proof of no exploitation.
Public PoC / exploit material None recorded
?
Confirmed exploitation and public exploit material are separate signals. Attacks can occur without public proof-of-concept or exploit code.No exploit-tagged reference or CISA SSVC proof-of-concept state is currently recorded. Research may still exist outside the structured feeds.
- Likely attack path
- a network path → Improper Control of Generation of Code ('Code Injection') → execute code or commands in the affected security context
- Attack surface
- Network
- Privileges required
- None: unauthenticated exploitation is possible
- User interaction
- None
- Attack complexity
- Low: no specialised conditions are recorded
- Security boundary
- Unchanged: impact remains within the vulnerable component's security authority
- Weakness
?
CWE means Common Weakness Enumeration: a standard category for the underlying weakness. - CWE-94 ↗
CWE-94: Improper Control of Generation of Code ('Code Injection'). The product constructs all or part of a code segment using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify the syntax or behavior of the intended code segment.
- CVSS vector
?
CVSS means Common Vulnerability Scoring System. The vector records the metric values used to calculate technical severity. CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:HCommon Vulnerability Scoring System 3.1: the compact vector below is decoded into plain language.
AVNetworkAttack vector: The vulnerable component can be reached over a network.ACLowAttack complexity: No specialised conditions are required beyond attacker-controlled input.PRNonePrivileges required: The attacker does not need an account or existing privileges.UINoneUser interaction: No action by another user is required.SUnchangedScope: The security impact remains within the vulnerable component's authority.CHighConfidentiality impact: A successful attack can cause a major loss.IHighIntegrity impact: A successful attack can cause a major loss.AHighAvailability impact: A successful attack can cause a major loss.- Post-exploitation / living off the land
- After compromise, an attacker may use built-in shells, scripting engines, scheduled tasks and native network utilities for discovery, persistence or movement. This is a plausible LoTL path, not evidence that it has occurred for every attack.
03
Patch and workaround
Operational remediation based on structured source evidence.
- Status
?
Patch availability is based on structured fixed-version fields and authoritative update references. If no fix is verified, check the vendor advisory before making a change. - Fix not verified
- Affected
- JS Help Desk – AI-Powered Support & Ticketing System: ≤ 2.8.6
- Fixed
- No fixed version is explicitly recorded in the structured CVE data.
- Action
- No verified patch reference is present in the current structured sources. Check the vendor advisory before making a change.
- Workaround
- No verified workaround is recorded. If business-safe, reduce exposure to the affected interface and allow only trusted sources until authoritative guidance is available.
04
Evidence and provenance
Published 13 Aug 2024 · Last source change 8 Apr 2026, 16:45 UTC · CWE-94 · Improper Control of Generation of Code ('Code Injection')
CVE recordCVE.org · 5.2
CVSS sourceCNA
EPSS source FIRST · tracked since 2026-08-14
?
The date BlackTree first stored a score for this CVE from the daily FIRST EPSS feed.European sourceENISA EUVD · EUVD-2024-48080
Product sourceCNA
Remediation sourceCVE/CNA references
CWE sourceCNA
NVD statusNVD not scheduled
Core structured fields are present and their contributing authorities are shown above.
Material change intelligence
View recent updates ↗What changed after publication
No material field changes have been recorded since change tracking began. Routine source refreshes and cosmetic edits are intentionally excluded.
Technical terms and abbreviations used in this report
- CVE
- Common Vulnerabilities and Exposures: the public identifier for one disclosed vulnerability.
- CVSS
- Common Vulnerability Scoring System: a technical severity framework; it is not patching priority by itself.
- EPSS
- Exploit Prediction Scoring System: FIRST's estimate of the probability that exploitation activity will be observed in the next 30 days; it is a forecast, not confirmation.
- CWE
- Common Weakness Enumeration: the standard category describing the underlying software or hardware weakness.
- CNA
- CVE Numbering Authority: an organisation authorised to assign and publish CVE records.
- CISA ADP
- Cybersecurity and Infrastructure Security Agency Authorized Data Publisher: structured enrichment added to a CVE record.
- NVD
- National Vulnerability Database: NIST's enrichment service for CVE records.
- CERT / CSIRT
- A computer security incident response team that publishes warnings or coordinates incident response.
- PoC
- Proof of concept: public material that demonstrates or helps reproduce exploitation.
- CSAF
- Common Security Advisory Framework: a machine-readable format for security advisories.
- LoTL
- Living off the land: abuse of legitimate tools or system functions during an attack.