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Full vulnerability report · 2021
CVE-2021-44515High confidence

Zoho Desktop Central Authentication Bypass Vulnerability

Zoho · Desktop Central

9.8CriticalCVSS 3.1
Recommended action
Patch now

CISA confirms exploitation in the wild and lists 2021-12-24 as the remediation due date.

Patch available
Optional official sources

National CERT insights
?CERT means Computer Emergency Response Team; CSIRT is the closely related term Computer Security Incident Response Team.

Select the national-authority views to include. The exact source language is shown on each matched advisory. Your choice is remembered on this device and encoded in the shareable URL.

Official European source

ENISA European Vulnerability Database

Official EUVD identifiers, advisory evidence and known-exploited context. Missing fields are not treated as evidence of low risk.

1 current
ENISA EUVD identifier

EUVD-2021-31348

CISA KEV mirrored by ENISA

Zoho ManageEngine Desktop Central is vulnerable to authentication bypass, leading to remote code execution on the server, as exploited in the wild in December 2021. For Enterprise builds 10.1.2127.17 and earlier, upgrade to 10.1.2127.18. For Enterprise builds 10.1.2128.0 through 10.1.2137.2, upgrade to 10.1.2137.3. For MSP builds 10.1.2127.17 and earlier, upgrade to 10.1.2127.18. For MSP builds 10.1.2128.0 through 10.1.2137.2, upgrade to 10.1.2137.3.

EUVD state
Present in the current official mapping
Known exploitation
Recorded by ENISA since 10 Dec 2021. Evidence sources: cisa_kev.
ENISA score
9.8 · CVSS 3.1
Advisory evidence
No linked advisory details stored yet
Recommended actionPatch now

CISA confirms exploitation in the wild and lists 2021-12-24 as the remediation due date.

Patch available
01

What, why and how

Zoho Desktop Central contains an authentication bypass vulnerability that could allow an attacker to execute arbitrary code in the Desktop Central MSP server.

What

Zoho Desktop Central contains an authentication bypass vulnerability that could allow an attacker to execute arbitrary code in the Desktop Central MSP server.

Why

The current structured CVE record identifies a security weakness, but the root cause requires confirmation in the linked vendor material.

How

An attacker operating through a network path may attempt exploitation without authentication or user interaction. If successful, the issue may execute code or commands in the affected security context.

What

Zoho Desktop Central contains an authentication bypass vulnerability that could allow an attacker to execute arbitrary code in the Desktop Central MSP server.

Why

The current structured CVE record identifies a security weakness, but the root cause requires confirmation in the linked vendor material.

How

An attacker operating through a network path may attempt exploitation without authentication or user interaction. If successful, the issue may execute code or commands in the affected security context.

02

Exploit reality and attack path

CVSS severity, EPSS forecast probability, public exploit material and CISA-confirmed exploitation are separate signals.

Observed exploitation
?Confirmed exploitation and public exploit material are separate signals. Attacks can occur without public proof-of-concept or exploit code.
Confirmed in the wild

CISA added this CVE to its Known Exploited Vulnerabilities catalogue on 2021-12-10.

Public PoC / exploit material
?Confirmed exploitation and public exploit material are separate signals. Attacks can occur without public proof-of-concept or exploit code.
Reference recorded

A structured CVE source labels at least one public reference as exploit material. BlackTree has not independently validated that it is safe, reliable or weaponised.

Likely attack path
a network path → vulnerable operation → execute code or commands in the affected security context
Attack surface
Network
Privileges required
None: unauthenticated exploitation is possible
User interaction
None
Attack complexity
Low: no specialised conditions are recorded
Security boundary
Unchanged: impact remains within the vulnerable component's security authority
Weakness
?CWE means Common Weakness Enumeration.
CWE not yet assigned
CVSS vector
?CVSS means Common Vulnerability Scoring System. The vector records the metric values used to calculate technical severity.
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Common Vulnerability Scoring System 3.1: the compact vector below is decoded into plain language.

AVNetworkAttack vector: The vulnerable component can be reached over a network.ACLowAttack complexity: No specialised conditions are required beyond attacker-controlled input.PRNonePrivileges required: The attacker does not need an account or existing privileges.UINoneUser interaction: No action by another user is required.SUnchangedScope: The security impact remains within the vulnerable component's authority.CHighConfidentiality impact: A successful attack can cause a major loss.IHighIntegrity impact: A successful attack can cause a major loss.AHighAvailability impact: A successful attack can cause a major loss.
Post-exploitation / living off the land
After compromise, an attacker may use built-in shells, scripting engines, scheduled tasks and native network utilities for discovery, persistence or movement. This is a plausible LoTL path, not evidence that it has occurred for every attack.
NetworkUnauthenticatedRemote code executionCISA KEVPublic exploit reference
A

Official authority intelligence

Only matched European and national findings are included. Language selectors and unavailable sources are omitted.

ENISA EUVD · EUVD-2021-31348Known-exploited evidence recorded

Zoho ManageEngine Desktop Central is vulnerable to authentication bypass, leading to remote code execution on the server, as exploited in the wild in December 2021. For Enterprise builds 10.1.2127.17 and earlier, upgrade to 10.1.2127.18. For Enterprise builds 10.1.2128.0 through 10.1.2137.2, upgrade to 10.1.2137.3. For MSP builds 10.1.2127.17 and earlier, upgrade to 10.1.2127.18. For MSP builds 10.1.2128.0 through 10.1.2137.2, upgrade to 10.1.2137.3.

Official EUVD record
03

Patch and workaround

Operational remediation based on structured source evidence.

Status
?Patch availability is based on structured fixed-version fields and authoritative update references. If no fix is verified, check the vendor advisory before making a change.
Patch available
Affected
n/a
Fixed
An authoritative update reference is available, but the fixed version is not recorded in the structured CVE fields. Check the linked vendor advisory for the applicable release.
Action
Review the linked authoritative reference and apply the recorded fixed release appropriate to the affected product branch.
Workaround
No verified workaround is recorded. If business-safe, reduce exposure to the affected interface and allow only trusted sources until authoritative guidance is available.
04

Evidence and provenance

Published 12 Dec 2021 · Last source change 21 Oct 2025, 23:25 UTC · CWE not yet assigned

CVE recordCVE.org · 5.1
CVSS sourceNIST NVD
EPSS source
?The date BlackTree first stored a score for this CVE from the daily FIRST EPSS feed.
FIRST · tracked since 2026-08-14
European sourceENISA EUVD · EUVD-2021-31348
Product sourceCNA
Remediation sourceCVE/CNA references
CWE sourceUnavailable
NVD statusNVD enriched

Missing structured fields: CWE classification. Missing data is not evidence of low risk; review the primary advisory.

Material change intelligence

What changed after publication

View recent updates →

No material field changes have been recorded since change tracking began. Routine source refreshes and cosmetic edits are intentionally excluded.

Material fields only · duplicate refreshes suppressed · history retained for the configured operational retention period
CVE published
Added to CISA KEV
Fixed release or patch reference recorded
ENISA EUVD · EUVD-2021-31348↗CISA KEV record↗CVE authority or vendor reference↗Public exploit reference↗Official CVE record (CNA and ADP data)↗NVD record↗
Technical terms and abbreviations used in this report
CVE
Common Vulnerabilities and Exposures: the public identifier for one disclosed vulnerability.
CVSS
Common Vulnerability Scoring System: a technical severity framework; it is not patching priority by itself.
EPSS
Exploit Prediction Scoring System: FIRST's estimate of the probability that exploitation activity will be observed in the next 30 days; it is a forecast, not confirmation.
CWE
Common Weakness Enumeration: the standard category describing the underlying software or hardware weakness.
CNA
CVE Numbering Authority: an organisation authorised to assign and publish CVE records.
CISA ADP
Cybersecurity and Infrastructure Security Agency Authorized Data Publisher: structured enrichment added to a CVE record.
NVD
National Vulnerability Database: NIST's enrichment service for CVE records.
CERT / CSIRT
A computer security incident response team that publishes warnings or coordinates incident response.
PoC
Proof of concept: public material that demonstrates or helps reproduce exploitation.
CSAF
Common Security Advisory Framework: a machine-readable format for security advisories.
LoTL
Living off the land: abuse of legitimate tools or system functions during an attack.
Free version - for non-commercial use only.CVE-2021-44515 · cve.blacktree.nl