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Full vulnerability report · 2021
CVE-2021-34418High confidence

Pre-auth Null pointer crash in on-premise web console

Zoom Video Communications Inc · Zoom On-Premise Meeting Connector

4.0MediumCVSS 3.1
Recommended action
Scheduled

Medium technical severity with no CISA KEV confirmation; remediate through the normal risk-based patch cycle unless local exposure raises the priority.

Fix not verified
R
Operational reassessment

Published severity in operational context

Open reassessment dashboard →
Published severityMediumOperational priority:Medium, unchanged from published severity.unchanged

Evidence used

  • No CISA KEV confirmation is currently recorded.
  • EPSS is 0.63% for the current model date.

Compensating controls

  • Restrict local access and enforce least privilege on affected hosts.
  • Monitor vendor guidance and exploitation sources for a material change.

Verification

  1. Confirm that the asset runs Zoom Video Communications Inc Zoom On-Premise Meeting Connector and falls inside the recorded affected range.
  2. Recheck the vendor advisory before scheduling a change because no verified fixed version is currently retained.
  3. Validate exposure, authentication requirements and compensating controls in the actual environment.
  4. Reopen this reassessment when CVSS, KEV, EPSS, exploit evidence or remediation changes.
Mitigation target: As exposure requiresRemediation target: Within 365 days

This automated reassessment organises public evidence. It does not know asset exposure, business impact or control effectiveness and does not replace CVSS or a human risk decision.

Optional official sources

National CERT insights
?CERT means Computer Emergency Response Team; CSIRT is the closely related term Computer Security Incident Response Team.

Choose official national sources for this report. Each advisory shows its original language. Your selection is remembered on this device and included in shared links.

Official European source

ENISA European Vulnerability Database

Official EUVD identifiers, advisory evidence and known-exploited context. Missing fields are not treated as evidence of low risk.

1 current
ENISA EUVD identifier

EUVD-2021-21076

No EUVD known-exploited evidence

ENISA has published the identifier mapping but no EUVD description has been stored yet.

EUVD state
Present in the current official mapping
Known exploitation
Not present in the current ENISA EUVD known-exploited dataset. This is not proof of no exploitation.
ENISA score
Not supplied in the stored EUVD record
Advisory evidence
No linked advisory details stored yet
Recommended actionScheduled

Medium technical severity with no CISA KEV confirmation; remediate through the normal risk-based patch cycle unless local exposure raises the priority.

Fix not verified
01

What, why and how

The login routine of the web console in the Zoom On-Premise Meeting Connector before version 4.6.239.20200613, Zoom On-Premise Meeting Connector MMR before version 4.6.239.20200613, Zoom On-Premise Recording Connector before version 3.8.42.20200905, Zoom On-Premise Virtual Room Connector before version 4.4.6344.20200612, and Zoom On-Premise Virtual Room Connector Load Balancer before version 2.5.5492.20200616 fails to validate that a NULL byte was sent while authenticating. This could lead to a crash of the login service.

What

The login routine of the web console in the Zoom On-Premise Meeting Connector before version 4.6.239.20200613, Zoom On-Premise Meeting Connector MMR before version 4.6.239.20200613, Zoom On-Premise Recording Connector before version 3.8.42.20200905, Zoom On-Premise Virtual Room Connector before version 4.4.6344.20200612, and Zoom On-Premise Virtual Room Connector Load Balancer before version 2.5.5492.20200616 fails to validate that a NULL byte was sent while authenticating. This could lead to a crash of the login service.

Why

The product dereferences a pointer that it expects to be valid but is NULL.

How

An attacker operating through local access may attempt exploitation without authentication or user interaction. If successful, the issue may disrupt the affected service.

What

The login routine of the web console in the Zoom On-Premise Meeting Connector before version 4.6.239.20200613, Zoom On-Premise Meeting Connector MMR before version 4.6.239.20200613, Zoom On-Premise Recording Connector before version 3.8.42.20200905, Zoom On-Premise Virtual Room Connector before version 4.4.6344.20200612, and Zoom On-Premise Virtual Room Connector Load Balancer before version 2.5.5492.20200616 fails to validate that a NULL byte was sent while authenticating. This could lead to a crash of the login service.

Why

The product dereferences a pointer that it expects to be valid but is NULL.

How

An attacker operating through local access may attempt exploitation without authentication or user interaction. If successful, the issue may disrupt the affected service.

02

Exploit reality and attack path

CVSS severity, EPSS forecast probability, public exploit material and CISA-confirmed exploitation are separate signals.

Observed exploitation
?Confirmed exploitation and public exploit material are separate signals. Attacks can occur without public proof-of-concept or exploit code.
No confirmed evidence

No CISA KEV match was present at the last successful refresh. This means no confirmation from that source, not proof of no exploitation.

Public PoC / exploit material
?Confirmed exploitation and public exploit material are separate signals. Attacks can occur without public proof-of-concept or exploit code.
None recorded

No exploit-tagged reference or CISA SSVC proof-of-concept state is currently recorded. Research may still exist outside the structured feeds.

Likely attack path
local access → NULL Pointer Dereference → disrupt the affected service
Attack surface
Local
Privileges required
None: unauthenticated exploitation is possible
User interaction
None
Attack complexity
Low: no specialised conditions are recorded
Security boundary
Unchanged: impact remains within the vulnerable component's security authority
Weakness
?CWE means Common Weakness Enumeration: a standard category for the underlying weakness.
CWE-476 ↗

CWE-476: NULL Pointer Dereference. The product dereferences a pointer that it expects to be valid but is NULL.

CVSS vector
?CVSS means Common Vulnerability Scoring System. The vector records the metric values used to calculate technical severity.
CVSS:3.1/AV:L/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L

Common Vulnerability Scoring System 3.1: the compact vector below is decoded into plain language.

AVLocalAttack vector: The attacker needs local access to the vulnerable system.ACLowAttack complexity: No specialised conditions are required beyond attacker-controlled input.PRNonePrivileges required: The attacker does not need an account or existing privileges.UINoneUser interaction: No action by another user is required.SUnchangedScope: The security impact remains within the vulnerable component's authority.CNoneConfidentiality impact: No direct loss is represented by this metric.INoneIntegrity impact: No direct loss is represented by this metric.ALowAvailability impact: A successful attack can cause a limited loss.
Post-exploitation / living off the land
The issue can support a local privilege or sandbox boundary transition; normal system utilities may then be available in the gained context.
UnauthenticatedDenial of serviceCWE-476
A

Official authority intelligence

Only matched European and national findings are included. Language selectors and unavailable sources are omitted.

Cyber Security Agency of Singapore · English · CSA-SB-20211117Security Bulletin 17 Nov 2021

The Cyber Security Agency of Singapore included this CVE in its official Security Bulletin 17 Nov 2021, published on 17 November 2021. Open the linked bulletin for the product, severity and reference information published in that issue.

Official advisory ↗
JVN iPedia · Japanese · JVNDB-2021-015068複数の Zoom 製品における NULL ポインタデリファレンスに関する脆弱性

複数の Zoom 製品には、 NULL ポインタデリファレンスに関する脆弱性が存在します。

Official advisory ↗
03

Patch and workaround

Operational remediation based on structured source evidence.

Status
?Patch availability is based on structured fixed-version fields and authoritative update references. If no fix is verified, check the vendor advisory before making a change.
Fix not verified
Affected
  • Zoom On-Premise Meeting Connector: unspecified < 4.6.239.20200613
  • Zoom On-Premise Meeting Connector MMR: unspecified < 4.6.239.20200613
  • Zoom On-Premise Recording Connector: unspecified < 3.8.42.20200905
  • Zoom On-Premise Virtual Room Connector: unspecified < 4.4.6344.20200612
  • Zoom On-Premise Virtual Room Connector Load Balancer: unspecified < 2.5.5492.20200616
Fixed
No fixed version is explicitly recorded in the structured CVE data.
Action
No verified patch reference is present in the current structured sources. Check the vendor advisory before making a change.
Workaround
No verified workaround is recorded. Limit untrusted access and use least privilege until authoritative guidance is available.
04

Evidence and provenance

Published 11 Nov 2021 · Last source change 16 Sept 2024, 22:14 UTC · CWE-476 · NULL Pointer Dereference

CVE recordCVE.org · 5.1
CVSS sourceCNA
EPSS source
?The date BlackTree first stored a score for this CVE from the daily FIRST EPSS feed.
FIRST · tracked since 2026-08-14
European sourceENISA EUVD · EUVD-2021-21076
Product sourceCNA
Remediation sourceCVE/CNA references
CWE sourceNIST NVD
NVD statusNVD modified after enrichment

Core structured fields are present and their contributing authorities are shown above.

Material change intelligence

What changed after publication

View recent updates ↗

No material field changes have been recorded since change tracking began. Routine source refreshes and cosmetic edits are intentionally excluded.

Material fields only · duplicate refreshes suppressed · history retained for the configured operational retention period
CVE published
ENISA EUVD · EUVD-2021-21076↗CVE authority or vendor reference↗Official CVE record (CNA and ADP data)↗NVD record↗
Technical terms and abbreviations used in this report
CVE
Common Vulnerabilities and Exposures: the public identifier for one disclosed vulnerability.
CVSS
Common Vulnerability Scoring System: a technical severity framework; it is not patching priority by itself.
EPSS
Exploit Prediction Scoring System: FIRST's estimate of the probability that exploitation activity will be observed in the next 30 days; it is a forecast, not confirmation.
CWE
Common Weakness Enumeration: the standard category describing the underlying software or hardware weakness.
CNA
CVE Numbering Authority: an organisation authorised to assign and publish CVE records.
CISA ADP
Cybersecurity and Infrastructure Security Agency Authorized Data Publisher: structured enrichment added to a CVE record.
NVD
National Vulnerability Database: NIST's enrichment service for CVE records.
CERT / CSIRT
A computer security incident response team that publishes warnings or coordinates incident response.
PoC
Proof of concept: public material that demonstrates or helps reproduce exploitation.
CSAF
Common Security Advisory Framework: a machine-readable format for security advisories.
LoTL
Living off the land: abuse of legitimate tools or system functions during an attack.
Free version - for non-commercial use only.CVE-2021-34418 · cve.blacktree.nl