Evidence used
- No CISA KEV confirmation is currently recorded.
- EPSS is 0.84% for the current model date.
BlackTreeCVE IntelligenceFull vulnerability report · 2021
CVE-2021-33673High confidence
This allows an attacker to exploit a Stored Cross-Site Scripting (XSS) vulnerability when a user browses through the employee directory and to execute arbitrary code on the victim's browser
SAP SE · SAP Contact Center
6.1MediumCVSS 3.1
Scheduled
Fix not verifiedMedium technical severity with no CISA KEV confirmation; remediate through the normal risk-based patch cycle unless local exposure raises the priority.
R
Open reassessment dashboard →Operational reassessment
Published severity in operational context
Published severityMedium→Operational priority:Medium, unchanged from published severity.unchanged
Compensating controls
- Restrict the affected network interface to trusted sources where business-safe.
- Monitor vendor guidance and exploitation sources for a material change.
Verification
- Confirm that the asset runs SAP SE SAP Contact Center and falls inside the recorded affected range.
- Recheck the vendor advisory before scheduling a change because no verified fixed version is currently retained.
- Validate exposure, authentication requirements and compensating controls in the actual environment.
- Reopen this reassessment when CVSS, KEV, EPSS, exploit evidence or remediation changes.
Medium technical severity with no CISA KEV confirmation; remediate through the normal risk-based patch cycle unless local exposure raises the priority.
Fix not verified01
What, why and how
Under certain conditions, SAP Contact Center - version 700,does not sufficiently encode user-controlled inputs and persists in them. This allows an attacker to exploit a Stored Cross-Site Scripting (XSS) vulnerability when a user browses through the employee directory and to execute arbitrary code on the victim's browser. Due to the usage of ActiveX in the application, the attacker can further execute operating system level commands.
What
Under certain conditions, SAP Contact Center - version 700,does not sufficiently encode user-controlled inputs and persists in them. This allows an attacker to exploit a Stored Cross-Site Scripting (XSS) vulnerability when a user browses through the employee directory and to execute arbitrary code on the victim's browser. Due to the usage of ActiveX in the application, the attacker can further execute operating system level commands.
Why
Attacker-controlled content can reach a browser as executable script without sufficient output encoding or sanitisation.
How
An attacker operating through a network path may attempt exploitation without authentication after a user interaction. If successful, the issue may execute code or commands in the affected security context.
What
Under certain conditions, SAP Contact Center - version 700,does not sufficiently encode user-controlled inputs and persists in them. This allows an attacker to exploit a Stored Cross-Site Scripting (XSS) vulnerability when a user browses through the employee directory and to execute arbitrary code on the victim's browser. Due to the usage of ActiveX in the application, the attacker can further execute operating system level commands.
Why
Attacker-controlled content can reach a browser as executable script without sufficient output encoding or sanitisation.
How
An attacker operating through a network path may attempt exploitation without authentication after a user interaction. If successful, the issue may execute code or commands in the affected security context.
02
Exploit reality and attack path
CVSS severity, EPSS forecast probability, public exploit material and CISA-confirmed exploitation are separate signals.
Observed exploitation No confirmed evidence
?
Confirmed exploitation and public exploit material are separate signals. Attacks can occur without public proof-of-concept or exploit code.No CISA KEV match was present at the last successful refresh. This means no confirmation from that source, not proof of no exploitation.
Public PoC / exploit material None recorded
?
Confirmed exploitation and public exploit material are separate signals. Attacks can occur without public proof-of-concept or exploit code.No exploit-tagged reference or CISA SSVC proof-of-concept state is currently recorded. Research may still exist outside the structured feeds.
- Likely attack path
- a network path → Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') → execute code or commands in the affected security context
- Attack surface
- Network
- Privileges required
- None: unauthenticated exploitation is possible
- User interaction
- Required interaction required
- Attack complexity
- Low: no specialised conditions are recorded
- Security boundary
- Changed: exploitation can affect a different security authority
- Weakness
?
CWE means Common Weakness Enumeration: a standard category for the underlying weakness. - CWE-79 ↗
CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting'). The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.
- CVSS vector
?
CVSS means Common Vulnerability Scoring System. The vector records the metric values used to calculate technical severity. CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:NCommon Vulnerability Scoring System 3.1: the compact vector below is decoded into plain language.
AVNetworkAttack vector: The vulnerable component can be reached over a network.ACLowAttack complexity: No specialised conditions are required beyond attacker-controlled input.PRNonePrivileges required: The attacker does not need an account or existing privileges.UIRequiredUser interaction: Another user must perform an action for exploitation to succeed.SChangedScope: The attack can affect a component governed by a different security authority.CLowConfidentiality impact: A successful attack can cause a limited loss.ILowIntegrity impact: A successful attack can cause a limited loss.ANoneAvailability impact: No direct loss is represented by this metric.- Post-exploitation / living off the land
- After compromise, an attacker may use built-in shells, scripting engines, scheduled tasks and native network utilities for discovery, persistence or movement. This is a plausible LoTL path, not evidence that it has occurred for every attack.
03
Patch and workaround
Operational remediation based on structured source evidence.
- Status
?
Patch availability is based on structured fixed-version fields and authoritative update references. If no fix is verified, check the vendor advisory before making a change. - Fix not verified
- Affected
- SAP Contact Center: < 700
- Fixed
- No fixed version is explicitly recorded in the structured CVE data.
- Action
- No verified patch reference is present in the current structured sources. Check the vendor advisory before making a change.
- Workaround
- No verified workaround is recorded. If business-safe, reduce exposure to the affected interface and allow only trusted sources until authoritative guidance is available.
04
Evidence and provenance
Published 14 Sept 2021 · Last source change 3 Aug 2024, 23:58 UTC · CWE-79 · Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
CVE recordCVE.org · 5.1
CVSS sourceNIST NVD
EPSS source FIRST · tracked since 2026-08-14
?
The date BlackTree first stored a score for this CVE from the daily FIRST EPSS feed.European sourceENISA EUVD · EUVD-2021-20350
Product sourceCNA
Remediation sourceCVE/CNA references
CWE sourceNIST NVD
NVD statusNVD modified after enrichment
Core structured fields are present and their contributing authorities are shown above.
Material change intelligence
View recent updates ↗What changed after publication
No material field changes have been recorded since change tracking began. Routine source refreshes and cosmetic edits are intentionally excluded.
Technical terms and abbreviations used in this report
- CVE
- Common Vulnerabilities and Exposures: the public identifier for one disclosed vulnerability.
- CVSS
- Common Vulnerability Scoring System: a technical severity framework; it is not patching priority by itself.
- EPSS
- Exploit Prediction Scoring System: FIRST's estimate of the probability that exploitation activity will be observed in the next 30 days; it is a forecast, not confirmation.
- CWE
- Common Weakness Enumeration: the standard category describing the underlying software or hardware weakness.
- CNA
- CVE Numbering Authority: an organisation authorised to assign and publish CVE records.
- CISA ADP
- Cybersecurity and Infrastructure Security Agency Authorized Data Publisher: structured enrichment added to a CVE record.
- NVD
- National Vulnerability Database: NIST's enrichment service for CVE records.
- CERT / CSIRT
- A computer security incident response team that publishes warnings or coordinates incident response.
- PoC
- Proof of concept: public material that demonstrates or helps reproduce exploitation.
- CSAF
- Common Security Advisory Framework: a machine-readable format for security advisories.
- LoTL
- Living off the land: abuse of legitimate tools or system functions during an attack.