BlackTreeCVE IntelligenceSAP SE · SAP Contact Center
Critical technical severity; prioritise exposed affected systems while verifying vendor guidance.
Critical technical severity; prioritise exposed affected systems while verifying vendor guidance.
Fix not verifiedDue to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an attacker could send malicious script in chat message. When the message is accepted by the chat recipient, the script gets executed in their scope. Due to the usage of ActiveX in the application, the attacker can further execute operating system level commands in the chat recipient's scope. This could lead to a complete compromise of their confidentiality, integrity, and could temporarily impact their availability.
Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an attacker could send malicious script in chat message. When the message is accepted by the chat recipient, the script gets executed in their scope. Due to the usage of ActiveX in the application, the attacker can further execute operating system level commands in the chat recipient's scope. This could lead to a complete compromise of their confidentiality, integrity, and could temporarily impact their availability.
The product prepares a structured message for communication with another component, but encoding or escaping of the data is either missing or done incorrectly. As a result, the intended structure of the message is not preserved.
An attacker operating through a network path may attempt exploitation without authentication after a user interaction. If successful, the issue may cause the confidentiality, integrity or availability impact described by the vendor.
Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an attacker could send malicious script in chat message. When the message is accepted by the chat recipient, the script gets executed in their scope. Due to the usage of ActiveX in the application, the attacker can further execute operating system level commands in the chat recipient's scope. This could lead to a complete compromise of their confidentiality, integrity, and could temporarily impact their availability.
The product prepares a structured message for communication with another component, but encoding or escaping of the data is either missing or done incorrectly. As a result, the intended structure of the message is not preserved.
An attacker operating through a network path may attempt exploitation without authentication after a user interaction. If successful, the issue may cause the confidentiality, integrity or availability impact described by the vendor.
CVSS severity, EPSS forecast probability, public exploit material and CISA-confirmed exploitation are separate signals.
No CISA KEV match was present at the last successful refresh. This means no confirmation from that source, not proof of no exploitation.
No exploit-tagged reference or CISA SSVC proof-of-concept state is currently recorded. Research may still exist outside the structured feeds.
CWE-116: Improper Encoding or Escaping of Output. The product prepares a structured message for communication with another component, but encoding or escaping of the data is either missing or done incorrectly. As a result, the intended structure of the message is not preserved.
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:HCommon Vulnerability Scoring System 3.1: the compact vector below is decoded into plain language.
Operational remediation based on structured source evidence.
Published 14 Sept 2021 · Last source change 3 Aug 2024, 23:58 UTC · CWE-116 · Improper Encoding or Escaping of Output
Core structured fields are present and their contributing authorities are shown above.
No material field changes have been recorded since change tracking began. Routine source refreshes and cosmetic edits are intentionally excluded.