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Full vulnerability report · 2022
CVE-2021-22783High confidence

A CWE-200: Information Exposure vulnerability exists which could allow a session hijack when the door panel is communicating with the door

Schneider Electric · Ritto Wiser Door

8.8HighCVSS 3.1
Recommended action
Patch only the product branches with a verified fix

High technical severity; prioritise exposed affected systems while verifying vendor guidance. Verified remediation exists for at least one product or source, but 1 structured product or package state remain unresolved. Apply remediation only to the exact product branch confirmed by its source.

Fix availability varies by product
R
Operational reassessment

Published severity in operational context

Open reassessment dashboard →
Published severityHighOperational priority:High, unchanged from published severity.unchanged

Evidence used

  • No CISA KEV confirmation is currently recorded.
  • EPSS is 0.37% for the current model date.

Compensating controls

  • Apply the linked authoritative mitigation while planning the permanent fix.
  • Restrict local access and enforce least privilege on affected hosts.
  • Monitor vendor guidance and exploitation sources for a material change.

Verification

  1. Confirm that the asset runs Schneider Electric Ritto Wiser Door and falls inside the recorded affected range.
  2. Recheck the vendor advisory before scheduling a change because no verified fixed version is currently retained.
  3. Validate exposure, authentication requirements and compensating controls in the actual environment.
  4. Reopen this reassessment when CVSS, KEV, EPSS, exploit evidence or remediation changes.
Mitigation target: Within 30 daysRemediation target: Within 180 days

This automated reassessment organises public evidence. It does not know asset exposure, business impact or control effectiveness and does not replace CVSS or a human risk decision.

Cross-source reconciliation

Remediation availability differs by product scope

Verified remediation exists for at least one product or source, but 1 structured product or package state remain unresolved. Apply remediation only to the exact product branch confirmed by its source.

Direct vendor intelligence

Authoritative vendor CSAF and VEX advisories

Structured product status and remediation from the issuing vendor. Product-state explanations are always visible; large lists can be searched or downloaded.

1 current
SEVD-2022-067-03 · CSAF 2.0 · revision 1 · finalSchneider Electric CPCERTRitto Wiser™ Door
1 known affected

The vendor explicitly identifies these products as affected by this CVE.

  • Schneider Electric Ritto Wiser™ Door All versions
Summary
A CWE-200: Information Exposure vulnerability exists which could allow a session hijack when the door panel is communicating with the door.
Remediation
Due to product limitations, a firmware update cannot be provided for the large format panel or gateway. A mobile update has been released to provide a warning to customers to use a secure connection. Customers should immediately apply the following mitigations to reduce the risk of exploit: Ensure the touch panel and all mobile devices connected to the Wiser™ Door system is used in a trustworthy, properly segmented, Wi-Fi environment with strong communication security such as WPA2 or better. When outside of a trusted Wi-Fi environment, we strongly recommend the use of a secure communication channel, like a secure VPN service, to remotely access the product. Customers will receive reminders to utilize secure VPNs upon opening the Ritto Wiser™ Door app. For residential use, we recommend placing this product on a segmented network separate from the main home Wi-Fi to ensure privacy and security.
Optional official sources

National CERT insights
?CERT means Computer Emergency Response Team; CSIRT is the closely related term Computer Security Incident Response Team.

Choose official national sources for this report. Each advisory shows its original language. Your selection is remembered on this device and included in shared links.

Official European source

ENISA European Vulnerability Database

Official EUVD identifiers, advisory evidence and known-exploited context. Missing fields are not treated as evidence of low risk.

1 current
ENISA EUVD identifier

EUVD-2021-9918

No EUVD known-exploited evidence

ENISA has published the identifier mapping but no EUVD description has been stored yet.

EUVD state
Present in the current official mapping
Known exploitation
Not present in the current ENISA EUVD known-exploited dataset. This is not proof of no exploitation.
ENISA score
Not supplied in the stored EUVD record
Advisory evidence
No linked advisory details stored yet
Recommended actionPatch only the product branches with a verified fix

High technical severity; prioritise exposed affected systems while verifying vendor guidance. Verified remediation exists for at least one product or source, but 1 structured product or package state remain unresolved. Apply remediation only to the exact product branch confirmed by its source.

Fix availability varies by product
01

What, why and how

A CWE-200: Information Exposure vulnerability exists which could allow a session hijack when the door panel is communicating with the door. Affected Product: Ritto Wiser Door (All versions)

What

A CWE-200: Information Exposure vulnerability exists which could allow a session hijack when the door panel is communicating with the door. Affected Product: Ritto Wiser Door (All versions)

Why

The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information.

How

An attacker operating through an adjacent network may attempt exploitation without authentication or user interaction. If successful, the issue may cause the confidentiality, integrity or availability impact described by the vendor.

What

A CWE-200: Information Exposure vulnerability exists which could allow a session hijack when the door panel is communicating with the door. Affected Product: Ritto Wiser Door (All versions)

Why

The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information.

How

An attacker operating through an adjacent network may attempt exploitation without authentication or user interaction. If successful, the issue may cause the confidentiality, integrity or availability impact described by the vendor.

02

Exploit reality and attack path

CVSS severity, EPSS forecast probability, public exploit material and CISA-confirmed exploitation are separate signals.

Observed exploitation
?Confirmed exploitation and public exploit material are separate signals. Attacks can occur without public proof-of-concept or exploit code.
No confirmed evidence

No CISA KEV match was present at the last successful refresh. This means no confirmation from that source, not proof of no exploitation.

Public PoC / exploit material
?Confirmed exploitation and public exploit material are separate signals. Attacks can occur without public proof-of-concept or exploit code.
None recorded

No exploit-tagged reference or CISA SSVC proof-of-concept state is currently recorded. Research may still exist outside the structured feeds.

Likely attack path
an adjacent network → Exposure of Sensitive Information to an Unauthorized Actor → cause the confidentiality, integrity or availability impact described by the vendor
Attack surface
Adjacent
Privileges required
None: unauthenticated exploitation is possible
User interaction
None
Attack complexity
Low: no specialised conditions are recorded
Security boundary
Unchanged: impact remains within the vulnerable component's security authority
Weakness
?CWE means Common Weakness Enumeration: a standard category for the underlying weakness.
CWE-200 ↗

CWE-200: Exposure of Sensitive Information to an Unauthorized Actor. The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information.

CVSS vector
?CVSS means Common Vulnerability Scoring System. The vector records the metric values used to calculate technical severity.
CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Common Vulnerability Scoring System 3.1: the compact vector below is decoded into plain language.

AVAdjacentAttack vector: The attacker must be on an adjacent or logically close network.ACLowAttack complexity: No specialised conditions are required beyond attacker-controlled input.PRNonePrivileges required: The attacker does not need an account or existing privileges.UINoneUser interaction: No action by another user is required.SUnchangedScope: The security impact remains within the vulnerable component's authority.CHighConfidentiality impact: A successful attack can cause a major loss.IHighIntegrity impact: A successful attack can cause a major loss.AHighAvailability impact: A successful attack can cause a major loss.
Post-exploitation / living off the land
No specific living-off-the-land technique is confirmed in the structured sources. Monitor normal administration tools for activity inconsistent with the affected service's baseline.
UnauthenticatedCWE-200
A

Official authority intelligence

Only matched European and national findings are included. Language selectors and unavailable sources are omitted.

Cyber Security Agency of Singapore · English · CSA-SB-20220316Security Bulletin 16 Mar 2022

The Cyber Security Agency of Singapore included this CVE in its official Security Bulletin 16 Mar 2022, published on 16 March 2022. Open the linked bulletin for the product, severity and reference information published in that issue.

Official advisory ↗
CERT-FR · French · CERTFR-2022-AVI-215Multiples vulnérabilités dans les produits Schneider

d?id=CVE-2021-21827 Référence CVE CVE-2021-21828 https://www.cve.org/CVERecord?id=CVE-2021-21828 Référence CVE CVE-2021-21829 https://www.cve.org/CVERecord?id=CVE-2021-21829 Référence CVE CVE-2021-21830 https://www.cve.org/CVERecord?id=CVE-2021-21830 Référence CVE CVE-2021-22778 https://www.cve.org/CVERecord?id=CVE-2021-22778 Référence CVE CVE-2021-22779 https://www.cve.org/CVERecord?id=CVE-2021-22779 Référence CVE CVE-2021-22780 https://www.cve.org/CVERecord?id=CVE-2021-22780 Référence CVE CVE-2021-22781 https://www.cve.org/CVERecord?id=CVE-2021-22781 Référence CVE CVE-2021-22782 https://www.cve.org/CVERecord?id=CVE-2021-22782 Référence CVE CVE-2021-22783 https://www.cve.org/CVERecord?id=CVE-2021-22783 Référence CVE CVE-2021-22797 https://www.cve.org/CVERecord?id=CVE-2021-22797 Référence CVE CVE-2021-34527 https://www.cve.org/CVERecord?id=CVE-2021-34527 Référence CVE CVE-2022-0715 https://www.cve.org/CVERecord?id=CVE-2022-0715 Référence CVE CVE-2022-22805 https://www.cve.org/CVERecord?id=CVE-2022-22805 Référence CVE CVE-2022-22806 https://www.cve.org/CVERecord?id=CVE-2022-22806 Référence CVE CVE-2022-24322 https://www.cve.org/CVERecord?id=CVE-2022-24322 Référence CVE CVE-2022-24323 https://www.cve.org/CVERecord?id=CVE-2022-24323 Gestion détaillée du document le 08 mars 2022 Version initiale A

Official advisory ↗
JVN iPedia · Japanese · JVNDB-2021-018740Schneider Electric の ritto wiser door における脆弱性

Schneider Electric の ritto wiser door には、不特定の脆弱性が存在します。

Official advisory ↗
03

Patch and workaround

Operational remediation based on structured source evidence.

Status
?Patch availability is based on structured fixed-version fields and authoritative update references. If no fix is verified, check the vendor advisory before making a change.
Fix availability varies by product
Affected
Schneider Electric Ritto Wiser™ Door All versions
Fixed
No fixed version is explicitly recorded in the structured CVE data.
Action
Use the product-specific evidence above. Patch only products with a verified fixed release, and keep every affected or under-investigation state without a matching fix in the remediation queue.
Workaround
Due to product limitations, a firmware update cannot be provided for the large format panel or gateway. A mobile update has been released to provide a warning to customers to use a secure connection. Customers should immediately apply the following mitigations to reduce the risk of exploit: Ensure the touch panel and all mobile devices connected to the Wiser™ Door system is used in a trustworthy, properly segmented, Wi-Fi environment with strong communication security such as WPA2 or better. When outside of a trusted Wi-Fi environment, we strongly recommend the use of a secure communication channel, like a secure VPN service, to remotely access the product. Customers will receive reminders to utilize secure VPNs upon opening the Ritto Wiser™ Door app. For residential use, we recommend placing this product on a segmented network separate from the main home Wi-Fi to ensure privacy and security.
04

Evidence and provenance

Published 9 Mar 2022 · Last source change 3 Aug 2024, 18:51 UTC · CWE-200 · Exposure of Sensitive Information to an Unauthorized Actor

CVE recordCVE.org · 5.1
CVSS sourceCNA
EPSS source
?The date BlackTree first stored a score for this CVE from the daily FIRST EPSS feed.
FIRST · tracked since 2026-08-14
European sourceENISA EUVD · EUVD-2021-9918
Product sourceVendor CSAF · Schneider Electric CPCERT
Remediation sourceVendor CSAF · Schneider Electric CPCERT
CWE sourceCNA
NVD statusNVD modified after enrichment

Core structured fields are present and their contributing authorities are shown above.

Material change intelligence

What changed after publication

View recent updates ↗

No material field changes have been recorded since change tracking began. Routine source refreshes and cosmetic edits are intentionally excluded.

Material fields only · duplicate refreshes suppressed · history retained for the configured operational retention period
Technical terms and abbreviations used in this report
CVE
Common Vulnerabilities and Exposures: the public identifier for one disclosed vulnerability.
CVSS
Common Vulnerability Scoring System: a technical severity framework; it is not patching priority by itself.
EPSS
Exploit Prediction Scoring System: FIRST's estimate of the probability that exploitation activity will be observed in the next 30 days; it is a forecast, not confirmation.
CWE
Common Weakness Enumeration: the standard category describing the underlying software or hardware weakness.
CNA
CVE Numbering Authority: an organisation authorised to assign and publish CVE records.
CISA ADP
Cybersecurity and Infrastructure Security Agency Authorized Data Publisher: structured enrichment added to a CVE record.
NVD
National Vulnerability Database: NIST's enrichment service for CVE records.
CERT / CSIRT
A computer security incident response team that publishes warnings or coordinates incident response.
PoC
Proof of concept: public material that demonstrates or helps reproduce exploitation.
CSAF
Common Security Advisory Framework: a machine-readable format for security advisories.
LoTL
Living off the land: abuse of legitimate tools or system functions during an attack.
Free version - for non-commercial use only.CVE-2021-22783 · cve.blacktree.nl