n/a Cisco Unified Contact Center Express: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
n/a · Cisco Unified Contact Center Express
6.1MediumCVSS 3.0
Recommended action
Scheduled
Medium technical severity with no CISA KEV confirmation; remediate through the normal risk-based patch cycle unless local exposure raises the priority.
Mitigation available
Optional official sources
National CERT insights ?CERT means Computer Emergency Response Team; CSIRT is the closely related term Computer Security Incident Response Team.
Select the national-authority views to include. The exact source language is shown on each matched advisory. Your choice is remembered on this device and encoded in the shareable URL.
Official European source
ENISA European Vulnerability Database
Official EUVD identifiers, advisory evidence and known-exploited context. Missing fields are not treated as evidence of low risk.
1 current
ENISA EUVD identifier
EUVD-2017-3861
No EUVD known-exploited evidence
ENISA has published the identifier mapping but no EUVD description has been stored yet.
EUVD state
Present in the current official mapping
Known exploitation
Not present in the current ENISA EUVD known-exploited dataset. This is not proof of no exploitation.
ENISA score
Not supplied in the stored EUVD record
Advisory evidence
No linked advisory details stored yet
Recommended actionScheduled
Medium technical severity with no CISA KEV confirmation; remediate through the normal risk-based patch cycle unless local exposure raises the priority.
Mitigation available
01
What, why and how
A vulnerability in the web-based management interface of Cisco Unified Contact Center Express could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of an affected device. The vulnerability is due to insufficient validation of user-supplied input by the web-based management interface of the affected device. An attacker could exploit this vulnerability by persuading a user of the interface to click a malicious link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the interface or allow the attacker to access sensitive browser-based information. Cisco Bug IDs: CSCvf09173.
What
A vulnerability in the web-based management interface of Cisco Unified Contact Center Express could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of an affected device. The vulnerability is due to insufficient validation of user-supplied input by the web-based management interface of the affected device. An attacker could exploit this vulnerability by persuading a user of the interface to click a malicious link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the interface or allow the attacker to access sensitive browser-based information. Cisco Bug IDs: CSCvf09173.
Why
Attacker-controlled content can reach a browser as executable script without sufficient output encoding or sanitisation.
How
An attacker operating through a network path may attempt exploitation without authentication after a user interaction. If successful, the issue may cause the confidentiality, integrity or availability impact described by the vendor.
What
A vulnerability in the web-based management interface of Cisco Unified Contact Center Express could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of an affected device. The vulnerability is due to insufficient validation of user-supplied input by the web-based management interface of the affected device. An attacker could exploit this vulnerability by persuading a user of the interface to click a malicious link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the interface or allow the attacker to access sensitive browser-based information. Cisco Bug IDs: CSCvf09173.
Why
Attacker-controlled content can reach a browser as executable script without sufficient output encoding or sanitisation.
How
An attacker operating through a network path may attempt exploitation without authentication after a user interaction. If successful, the issue may cause the confidentiality, integrity or availability impact described by the vendor.
02
Exploit reality and attack path
CVSS severity, EPSS forecast probability, public exploit material and CISA-confirmed exploitation are separate signals.
Observed exploitation ?Confirmed exploitation and public exploit material are separate signals. Attacks can occur without public proof-of-concept or exploit code.No confirmed evidence
No CISA KEV match was present at the last successful refresh. This means no confirmation from that source, not proof of no exploitation.
Public PoC / exploit material ?Confirmed exploitation and public exploit material are separate signals. Attacks can occur without public proof-of-concept or exploit code.None recorded
No exploit-tagged reference or CISA SSVC proof-of-concept state is currently recorded. Research may still exist outside the structured feeds.
Likely attack path
a network path → Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') → cause the confidentiality, integrity or availability impact described by the vendor
Attack surface
Network
Privileges required
None: unauthenticated exploitation is possible
User interaction
Required interaction required
Attack complexity
Low: no specialised conditions are recorded
Security boundary
Changed: exploitation can affect a different security authority
Weakness ?CWE means Common Weakness Enumeration: a standard category for the underlying weakness.
CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting'). The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.
CVSS vector ?CVSS means Common Vulnerability Scoring System. The vector records the metric values used to calculate technical severity.
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
Common Vulnerability Scoring System 3.0: the compact vector below is decoded into plain language.
AVNetworkAttack vector: The vulnerable component can be reached over a network.ACLowAttack complexity: No specialised conditions are required beyond attacker-controlled input.PRNonePrivileges required: The attacker does not need an account or existing privileges.UIRequiredUser interaction: Another user must perform an action for exploitation to succeed.SChangedScope: The attack can affect a component governed by a different security authority.CLowConfidentiality impact: A successful attack can cause a limited loss.ILowIntegrity impact: A successful attack can cause a limited loss.ANoneAvailability impact: No direct loss is represented by this metric.
Post-exploitation / living off the land
No specific living-off-the-land technique is confirmed in the structured sources. Monitor normal administration tools for activity inconsistent with the affected service's baseline.
NetworkUnauthenticatedCWE-79
A
Official authority intelligence
Only matched European and national findings are included. Language selectors and unavailable sources are omitted.
ENISA EUVD · EUVD-2017-3861Official EUVD mapping
0 linked advisory records.
Official EUVD record ↗Canadian Centre for Cyber Security · English · AV17-157Cisco security updates
Cisco released multiple security updates to address vulnerabilities (medium to critical) in the following products.
Multiple Vulnerabilities in Wi-Fi Protected Access and Wi-Fi Protected Access II,
Cisco IOS XE Software Web Framework Cross-Site Scripting Vulnerability
Cisco IOS XE Software Verbose Debug Logging Information Disclosure Vulnerability
Cisco Expressway Series and Cisco TelePresence Video Communication Server REST API Denial of Service Vulnerability
Cisco Jabber for Windows Client Information Disclosure Vulnerability
Cisco Jabber Information Disclosure Vulnerability
Cisco Network Analysis Module Parameter Directory Traversal Arbitrary File Deletion Vulnerability,
Cisco NX-OS Software Python Parser Escape Vulnerability
Cisco SPA300 and SPA500 Series IP Phones Cross-Site Request Forgery Vulnerability,
Cisco Unified Contact Center Express Cross-Site Scripting Vulnerability,
Cisco WebEx Meeting Center Cross-Site Scripting Vulnerability
Cisco WebEx Meetings Server Denial of Service Vulnerability
Cisco WebEx Meetings Server Cross-Site Scripting Vulnerability
Cisco FXOS and NX-OS System Software Authentication, Authorization, and Accounting Denial of Service Vulnerability
Cisco Small Business SPA51x Series IP Phones SIP Denial of Service Vulnerability
Cisco Small Business SPA50x, SPA51x, and SPA52x Series IP Phones SIP Denial of Service Vulnerability,
Cisco Cloud Services Platform 2100 Unauthorized Access Vulnerability.
CVE References: CVE-2017-13077, CVE-2017-13078, CVE-2017-13079, CVE-2017-12272, CVE-2017-12289, CVE-2017-12287, CVE-2017-12284, CVE-2017-12286, CVE-2017-12285, CVE-2017-12301, CVE-2017-12271, CVE-2017-12288, CVE-2017-12298, CVE-2017-12293, CVE-2017-12296, CVE-2017-3883, CVE-2017-12259, CVE-2017-12260, CVE-2017-12251
Official advisory ↗JVN iPedia · Japanese · JVNDB-2017-009448Cisco Unified Contact Center Express におけるクロスサイトスクリプティングの脆弱性
Cisco Unified Contact Center Express には、クロスサイトスクリプティングの脆弱性が存在します。 ベンダは、本脆弱性を Bug ID CSCvf09173 として公開しています。
Official advisory ↗KISA KrCERT/CC · Korean · KNVD-4802Cisco 제품군 취약점 보안 업데이트 권고
Operational remediation based on structured source evidence.
Status ?Patch availability is based on structured fixed-version fields and authoritative update references. If no fix is verified, check the vendor advisory before making a change.
Apply the mitigation in the linked authoritative guidance while planning the vendor's permanent fix.
Workaround
A mitigation or workaround reference is available from the source linked below; validate it against the affected product and version.
04
Evidence and provenance
Published 19 Oct 2017 · Last source change 5 Aug 2024, 18:36 UTC · CWE-79 · Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
CVE recordCVE.org · 5.1
CVSS sourceNIST NVD
EPSS source ?The date BlackTree first stored a score for this CVE from the daily FIRST EPSS feed.FIRST · tracked since 2026-09-01
European sourceENISA EUVD · EUVD-2017-3861
Product sourceCNA
Remediation sourceCVE/CNA references
CWE sourceCNA
NVD statusNVD modified after enrichment
Core structured fields are present and their contributing authorities are shown above.
Technical terms and abbreviations used in this report
CVE
Common Vulnerabilities and Exposures: the public identifier for one disclosed vulnerability.
CVSS
Common Vulnerability Scoring System: a technical severity framework; it is not patching priority by itself.
EPSS
Exploit Prediction Scoring System: FIRST's estimate of the probability that exploitation activity will be observed in the next 30 days; it is a forecast, not confirmation.
CWE
Common Weakness Enumeration: the standard category describing the underlying software or hardware weakness.
CNA
CVE Numbering Authority: an organisation authorised to assign and publish CVE records.
CISA ADP
Cybersecurity and Infrastructure Security Agency Authorized Data Publisher: structured enrichment added to a CVE record.
NVD
National Vulnerability Database: NIST's enrichment service for CVE records.
CERT / CSIRT
A computer security incident response team that publishes warnings or coordinates incident response.
PoC
Proof of concept: public material that demonstrates or helps reproduce exploitation.
CSAF
Common Security Advisory Framework: a machine-readable format for security advisories.
LoTL
Living off the land: abuse of legitimate tools or system functions during an attack.
CVE-2017-12288: n/a Cisco Unified Contact Center Express: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') | BlackTree