CVE-2016-6442 / Cisco CISCO-SA-20161012-FIN: n/a Cisco Finesse 11.0(1): Cross-Site Request Forgery (CSRF)

Recommended actionWithin 7 days

High technical severity; prioritise exposed affected systems while verifying vendor guidance.

Fix not verified

What, why and how

A vulnerability in Cisco Finesse Agent and Supervisor Desktop Software could allow an unauthenticated, remote attacker to conduct a cross-site request forgery (CSRF) attack against the user of the web interface. More Information: CSCvb57213. Known Affected Releases: 11.0(1).

What

Why

The application accepts a state-changing browser request without a reliable anti-forgery check.

How

An attacker operating through a network path may attempt exploitation without authentication after a user interaction. If successful, the issue may cause the confidentiality, integrity or availability impact described by the vendor.

What

Why

The application accepts a state-changing browser request without a reliable anti-forgery check.

How

Exploit reality and attack path

CVSS severity, EPSS forecast probability, public exploit material and CISA-confirmed exploitation are separate signals.

Observed exploitation

Confirmed exploitation and public exploit material are separate signals. Attacks can occur without public proof-of-concept or exploit code.

No confirmed evidence

No CISA KEV match was present at the last successful refresh. This means no confirmation from that source, not proof of no exploitation.

Public PoC / exploit material

Confirmed exploitation and public exploit material are separate signals. Attacks can occur without public proof-of-concept or exploit code.

None recorded

No exploit-tagged reference or CISA SSVC proof-of-concept state is currently recorded. Research may still exist outside the structured feeds.

Likely attack path: a network path → Cross-Site Request Forgery (CSRF) → cause the confidentiality, integrity or availability impact described by the vendor
Attack surface: Network
Privileges required: None: unauthenticated exploitation is possible
User interaction: Required interaction required
Attack complexity: Low: no specialised conditions are recorded
Security boundary: Unchanged: impact remains within the vulnerable component's security authority
Weakness ? CWE means Common Weakness Enumeration: a standard category for the underlying weakness.: CWE-352 ↗
CWE-352: Cross-Site Request Forgery (CSRF). The web application does not, or cannot, sufficiently verify whether a request was intentionally provided by the user who sent the request, which could have originated from an unauthorized actor.
CVSS vector ? CVSS means Common Vulnerability Scoring System. The vector records the metric values used to calculate technical severity.: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H
Common Vulnerability Scoring System 3.0: the compact vector below is decoded into plain language.
AVNetworkAttack vector: The vulnerable component can be reached over a network.ACLowAttack complexity: No specialised conditions are required beyond attacker-controlled input.PRNonePrivileges required: The attacker does not need an account or existing privileges.UIRequiredUser interaction: Another user must perform an action for exploitation to succeed.SUnchangedScope: The security impact remains within the vulnerable component's authority.CHighConfidentiality impact: A successful attack can cause a major loss.IHighIntegrity impact: A successful attack can cause a major loss.AHighAvailability impact: A successful attack can cause a major loss.
Post-exploitation / living off the land: No specific living-off-the-land technique is confirmed in the structured sources. Monitor normal administration tools for activity inconsistent with the affected service's baseline.

NetworkUnauthenticatedCWE-352

Official authority intelligence

Only matched European and national findings are included. Language selectors and unavailable sources are omitted.

ENISA EUVD · EUVD-2016-7365Official EUVD mapping

0 linked advisory records.

Official EUVD record ↗

Canadian Centre for Cyber Security · English · AV16-164Cisco Releases security updates

Cisco released multiple security updates to address vulnerabilities (critical to medium) in Cisco Meeting Server Client, Cisco Wide Area Application Services Central Manager, Cisco Unified Communications Manager, Cisco Prime Infrastructure and Evolved Programmable Network Manager, Cisco Finesse and Cisco cBR-8 Converged Broadband Router. CVE References: Critical Impact CVE: CVE-2016-6445 Medium Impact CVE: CVE-2016-6437, CVE-2016-6438, CVE-2016-6440, CVE-2016-6442, CVE-2016-6443

Official advisory ↗

CERT-FR · French · CERTFR-2016-AVI-343Multiples vulnérabilités dans les produits Cisco

De multiples vulnérabilités ont été corrigées dans les produits Cisco . Certaines d'entre elles permettent à un attaquant de provoquer une exécution de code arbitraire à distance, une atteinte à l'intégrité des données et une atteinte à la confidentialité des données.

Official advisory ↗

JVN iPedia · Japanese · JVNDB-2016-005696Cisco Finesse エージェントおよびスーパーバイザデスクトップにおけるクロスサイトリクエストフォージェリの脆弱性

Cisco Finesse エージェントおよびスーパーバイザデスクトップソフトウェアには、Web インターフェースのユーザに対するクロスサイトリクエストフォージェリの脆弱性が存在します。ベンダは、本脆弱性を Bug ID CSCvb57213 として公開しています。

Official advisory ↗

KISA KrCERT/CC · Korean · KNVD-4674Cisco 제품군 다중 취약점 보안 주의 권고

CVE-2016-6442 : Finesse 소프트웨어에서 발생하는 사이트간 요청 위조(CSRF)

Official advisory ↗

Patch and workaround

Operational remediation based on structured source evidence.

Status ? Patch availability is based on structured fixed-version fields and authoritative update references. If no fix is verified, check the vendor advisory before making a change.: Fix not verified
Affected: Cisco Finesse 11.0(1): Cisco Finesse 11.0(1)
Fixed: No fixed version is explicitly recorded in the structured CVE data.
Action: No verified patch reference is present in the current structured sources. Check the vendor advisory before making a change.
Workaround: No verified workaround is recorded. If business-safe, reduce exposure to the affected interface and allow only trusted sources until authoritative guidance is available.

Evidence and provenance

Published 27 Oct 2016 · Last source change 6 Aug 2024, 01:29 UTC · CWE-352 · Cross-Site Request Forgery (CSRF)

CVE recordCVE.org · 5.1

CVSS sourceNIST NVD

EPSS source

The date BlackTree first stored a score for this CVE from the daily FIRST EPSS feed.

FIRST · tracked since 2026-09-01

European sourceENISA EUVD · EUVD-2016-7365

Product sourceCNA

Remediation sourceCVE/CNA references

CWE sourceNIST NVD

NVD statusNVD modified after enrichment

Missing structured fields: affected product. Missing data is not evidence of low risk; review the primary advisory.

Material change intelligence

What changed after publication

View recent updates ↗

1 Sep 2026, 02:42 UTC
ENISA EUVD mappingEUVD-2016-7365 was added to the official ENISA EUVD mapping for this CVE.
Before
not recorded
After
{"euvdId":"EUVD-2016-7365"}
ENISA EUVD ↗
6 Aug 2024, 01:29 UTC
Vendor guidanceAuthoritative vendor guidance changed: added vendor advisory: tools.cisco.com/cisco-sa-20161012-fin.
Before
no authoritative guidance recorded
After
vendor advisory: tools.cisco.com/cisco-sa-20161012-fin
tools.cisco.com ↗
6 Aug 2024, 01:29 UTC
SeveritySeverity changed from Unknown to High.
Before
Unknown
After
High
NIST NVD ↗
6 Aug 2024, 01:29 UTC
CVSS scoreCVSS score changed from not recorded to 8.8 (CVSS 3.0 · NIST NVD · CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H).
Before
not recorded
After
8.8 (CVSS 3.0 · NIST NVD · CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H)
NIST NVD ↗
6 Aug 2024, 01:29 UTC
Catalogue recordCVE added to the BlackTree catalogue.
CNA ↗

2016-10-27CVE published

ENISA EUVD · EUVD-2016-7365↗Vendor advisory · Cisco CISCO-SA-20161012-FIN↗CVE authority or vendor reference↗Official CVE record (CNA and ADP data)↗NVD record↗

Technical terms and abbreviations used in this report

CVE: Common Vulnerabilities and Exposures: the public identifier for one disclosed vulnerability.
CVSS: Common Vulnerability Scoring System: a technical severity framework; it is not patching priority by itself.
EPSS: Exploit Prediction Scoring System: FIRST's estimate of the probability that exploitation activity will be observed in the next 30 days; it is a forecast, not confirmation.
CWE: Common Weakness Enumeration: the standard category describing the underlying software or hardware weakness.
CNA: CVE Numbering Authority: an organisation authorised to assign and publish CVE records.
CISA ADP: Cybersecurity and Infrastructure Security Agency Authorized Data Publisher: structured enrichment added to a CVE record.
NVD: National Vulnerability Database: NIST's enrichment service for CVE records.
CERT / CSIRT: A computer security incident response team that publishes warnings or coordinates incident response.
PoC: Proof of concept: public material that demonstrates or helps reproduce exploitation.
CSAF: Common Security Advisory Framework: a machine-readable format for security advisories.
LoTL: Living off the land: abuse of legitimate tools or system functions during an attack.

n/a Cisco Finesse 11.0(1): Cross-Site Request Forgery (CSRF)

Published severity in operational context

Evidence used

Compensating controls

Verification

National CERT insights
?
CERT means Computer Emergency Response Team; CSIRT is the closely related term Computer Security Incident Response Team.

ENISA European Vulnerability Database

EUVD-2016-7365

What, why and how

Exploit reality and attack path

Official authority intelligence

Patch and workaround

Evidence and provenance

What changed after publication